Kaizen CFO/blog
HVAC Sell-Side

QoE & Sell-Side Prep for HVAC Companies


Private equity is buying HVAC companies the way teenagers buy energy drinks — fast, in bulk, and without slowing down. That's great for your exit, provided your books can prove the recurring revenue you keep telling everyone about.

HVAC technician repairing a rooftop air-conditioning unit

What a buyer is really paying for

An HVAC acquirer isn't buying your trucks or your tonnage. They're buying the maintenance agreements — the planned-maintenance and service contracts that renew every spring and fall whether or not you make a single cold call. Contract revenue is durable, and durable revenue is what earns the premium multiple.

The trouble is that most owner-run HVAC books blend it all into one pile: recurring service agreements, one-off replacements, new-construction installs, and the emergency 2 a.m. compressor call. To a buyer, revenue you can't split is revenue they'll assume is lumpy — and lumpy revenue is cheap. QoE prep separates the durable from the seasonal before the buyer's team does it for you, less charitably.

EBITDA — roughly your profit before interest, taxes, and the accountant's contribution — is the number the price multiplies. Getting it clean, with defensible add-backs, is worth real money.

Add-backs are where deals are won and lost

Your company pays for things the next owner won't: your above-market salary, the truck your brother-in-law drives, the boat you call a marketing expense. Those are legitimate add-backs that raise adjusted EBITDA — but only if they're documented well enough to survive a buyer's accountant treating each one like a hostile witness.

We build the bridge from reported profit to a clean, normalized number, with support behind every adjustment. Done right, it doesn't read as inflation. It reads as a company that did its homework — which quietly signals that the rest of diligence will go smoothly too.

How Kaizen runs it

We run a diligence-grade scan of your trailing twelve months, restate revenue into recurring maintenance versus replacement versus new construction, normalize owner comp and personal expenses, and build the Reported-to-Adjusted EBITDA bridge a buyer's QoE firm will actually respect. You get a workbook, a narrative memo, and a list of the things to fix before the buyer's team finds them.

The goal is simple: walk into the process with the answers already prepared, so diligence confirms your story instead of dismantling it.

What's included

  • Trailing-twelve-month Reported → Adjusted EBITDA bridge with support for every add-back
  • Revenue restated into recurring maintenance agreements vs. replacement vs. new construction
  • Maintenance-contract base quantified: renewals, attrition, and average contract value
  • Owner compensation normalized to a market-rate replacement a buyer will accept
  • Seasonality normalized so a summer-heavy trailing period doesn't distort the run rate
  • Customer and referral-source concentration analysis (buyers ask — have the answer ready)
  • Working-capital peg estimate so the closing true-up doesn't ambush you
  • Narrative QoE memo plus a defensible workbook you can hand to advisors
This pairs with the 1-2-3 CFO™ Reset if the books need work first — there's no point normalizing EBITDA on a foundation that isn't reconciled.

Pricing

From $15,000one-time sell-side QoE engagement · scoped to size and book quality
6–9x EBITDAthe range well-run HVAC platforms tend to trade in — every $50K of defensible EBITDA can move the price six figures
Recurring, provenmaintenance-agreement revenue split out and quantified, not buried in one revenue line
Fewer surprisesissues found and fixed before diligence, not renegotiated after

Straight answers

Isn't this what the buyer's QoE firm does anyway?

They do it to protect the buyer — every dollar they disqualify lowers your price. Sell-side prep does it first, on your side, so you set the anchor and they confirm it instead of driving it down.

How do I prove my maintenance agreements are really recurring?

With the data a buyer trusts: contract counts, renewal and attrition rates, and average contract value over time — not a number you assert in a meeting. Building that record is a core part of the engagement.

How far ahead of a sale should we start?

Ideally 6–12 months. That leaves time to fix what the scan finds — clean up the revenue split, document the add-backs — while it still looks like good hygiene rather than a last-minute scramble.

What if I'm not selling for a few years?

Then you probably don't need a full QoE yet. Knowing your real recurring-revenue mix and adjusted EBITDA now tells you what to improve — that's a reporting engagement, not this one.

Free 20-minute books assessment

We'll show you the five things we'd fix first in your books — useful whether you hire us, hire someone, or do neither.

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