M&A & Diligence Support for E-Commerce Brands
An e-commerce brand can sell fast, right up until a buyer asks who actually owns the Amazon account, the trademark, and the supplier relationship. Diligence is where the answers to those questions become the difference between a wire transfer and a walk-away.
What diligence actually feels like
Under a letter of intent, the buyer's accountants and lawyers send request lists covering financials, tax, supplier agreements, platform data, ad accounts, and IP — wanted fast, organized, and consistent. For an e-commerce brand, they scrutinize gross margin especially hard, because cash-basis inventory can make it swing month to month.
You're still running ads, managing inventory, and shipping orders while this happens. Deals stall when a founder can't produce clean, accrual-based numbers on the buyer's timeline, and a buyer reads messy margins as risk. Momentum lost here is hard to win back.
M&A support is the finance seat that runs the data room, presents your numbers in the buyer's language, and keeps the deal moving while you keep the brand running.
The e-commerce deal-killers hiding in plain sight
Buyers focus on brand-specific risks. Is gross margin real once inventory and COGS are on an accrual basis? How concentrated is revenue on a single platform, and does the marketplace account transfer to a new owner without a suspension risk? Who owns the trademark, the creative, and the code — and were contractor IP rights actually assigned? Do supplier agreements survive the sale?
They'll expect schedules founders rarely keep ready: accrual inventory and margin, repeat-purchase and LTV-to-CAC data, platform and supplier concentration, and clean IP ownership. Prepared, these prove the brand is a durable asset. Missing, they turn it into a risky one.
We put the margins on accrual, quantify repeat-purchase and concentration, coordinate the IP and platform documentation with your attorney, and have the answers ready — so diligence confirms a real brand, not a lucky ad account.
How Kaizen runs it
We build and manage the data room, restate inventory and COGS to accrual, defend gross margin and add-backs, quantify repeat-purchase and channel concentration, model the inventory-heavy working-capital peg, and coordinate with your attorney and banker so finance never stalls the deal. One point of contact owns every number the buyer questions.
We're named after continuous improvement, which in an e-commerce deal mostly means fixing the margin math before a buyer's analyst does it in a spreadsheet titled with your brand name and the word 'concerns.'
What's included
- Data room built and managed: financials, tax, supplier and platform data, IP
- Inventory and COGS restated to accrual; gross margin defended in diligence
- Repeat-purchase rate, LTV-to-CAC, and channel concentration quantified
- Adjusted EBITDA and add-backs defended under buyer and QoE-firm questioning
- Platform-account transferability and marketplace-suspension risk documented
- Trademark, creative, and code IP ownership and contractor assignments verified
- Inventory-heavy working-capital peg modeled and the closing true-up negotiated
- Coordination with your M&A attorney and investment banker through close
Pricing
Straight answers
My margins swing every month on cash-basis books. Deal problem?
Yes — a buyer can't underwrite a margin that lurches around, and they'll assume the worst month is the truth. Moving inventory and COGS to accrual smooths the real margin and is usually the highest-value thing we do for an e-commerce brand in a deal.
Does my Amazon account transfer when I sell?
It's more complicated than people expect and depends on the deal structure and platform rules, so it has to be planned early. We document the platform position and coordinate with your attorney so account transfer or continuity is handled rather than assumed.
Can you help me buy an e-commerce brand?
Yes. Buy-side, we test the target's accrual margins, repeat-purchase data, platform and supplier concentration, and IP ownership — so you know what you're acquiring before you commit.
I use an e-commerce bookkeeping app already. Isn't that enough?
For monthly books, often yes. For a diligence process that pressure-tests your margins and asks who owns what, usually not. If your books are already accrual and audit-ready and you can handle buyer Q&A on top of running the brand, you may not need us.
Related
Free 20-minute books assessment
We'll show you the five things we'd fix first in your books — useful whether you hire us, hire someone, or do neither.
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