Plumbing Controller

Controller Services for Plumbing Companies

Service work pays this week, construction draws pay next quarter, and a plain P&L blends them into a number that reassures you right up until cash gets tight. A controller keeps the two straight and reviewed — so the report you're reading is the report you can trust.

Two divisions, two cash cycles, one honest close

Residential service and new-construction plumbing earn money on completely different clocks — fast cash and fat margins on one side, slow draws and retainage on the other. A controller costs them separately and reviews the close, so you can see which division carries the company instead of guessing off a blended total.

The bigger discipline is reconciliation. Your service software, your deposits, and your books should agree every month; when they don't, the gap is usually uncollected work or miscoded material. A controller finds it before it compounds.

What a controller adds over a bookkeeper

A bookkeeper records the transactions. A controller makes sure they're right and turns them into a reviewed monthly package: division P&Ls, job-cost review, and the KPIs plumbing runs on — revenue per tech, average ticket, AR aging on construction draws.

As you add trucks, branches, or a construction arm, standardized reporting is what lets you compare them fairly and catch the one quietly losing money before it becomes the whole story.

How Kaizen runs it

We sit on top of your bookkeeping — ours or yours — and run a documented monthly close producing the same reviewed reports on the same date every month. Service-software revenue and deposits get reconciled to the accounting so nothing hides between systems.

Then the improvement part we're named for: each month the cost categories get sharper and the review catches more before it reaches you. Controller judgment without the salary or the eventual resignation letter.

What's included

Reviewed monthly financials with a documented, same-date close
Division P&Ls — service, new-construction, commercial
Field-software-to-books reconciliation
Plumbing KPI scorecard — revenue per tech, average ticket, margin by division

Construction-draw and retainage AR aging watched before it stales
Job-cost review so estimate-to-actual stays honest
Standardized reporting across branches for clean comparisons
Oversight of your bookkeeper or bookkeeping team — a second set of senior eyes

New engagements usually begin with the 1-2-3 CFO™ Reset: Month 1 clean and reconcile, Month 2 stand up division P&Ls and KPIs, Month 3 systems and a budget.

Pricing

$3,000–6,000/moscoped to divisions, branches, and volume · no contract

~$120K+/yrwhat a full-time controller costs fully loaded — a lot of service calls to cover that

One hire, one riskan in-house controller who needs managing and takes your reporting with them when they leave

Team + reviewcontroller oversight plus a bookkeeping team and a close that doesn't wobble

Straight answers

We have a bookkeeper. Why add a controller?

A bookkeeper records; a controller reviews, reconciles the field data, and produces the division reports you manage on. Many clients keep their bookkeeper and add us for oversight.

Can you separate service from construction on the reports?

Yes — separate P&Ls with their own margins and AR aging, reconciled to the books. It's usually the first thing that changes how you read the month.

We run one service truck. Too small for a controller?

Probably, and we'll tell you honestly. A good bookkeeper and a KPI report is often enough until you add a construction arm or a second branch to compare.

Will you work with our office manager?

That's the norm. They keep running the office; we handle the accounting and review and make sure the systems and the bank agree.

Free 20-minute books assessment

We'll show you the five things we'd fix first in your books — useful whether you hire us, hire someone, or do neither.

Talk to Sales

Or call us directly: +1 786 789 0969