Controller Services for Marine Service Companies

Billable hours and parts margin need review

Your labor is only worth what you bill, and the gap between hours paid and hours billed — techs waiting on parts, warranty work, comebacks — is where profit silently goes. Parts carry their own margin that erodes through markup drift and shrink. A controller reviews utilization and parts margin each close, so the effective labor rate is a number you know, not one you discover in the off-season.

Reconciliation keeps it real. Work-order and shop-management data, deposits, and the books should agree, and seasonal AR can't be left to age. A controller ties it all together month to month.

What a controller adds over a bookkeeper

A bookkeeper records the transactions. A controller makes them right and turns them into a reviewed package: effective-rate and utilization KPIs, parts-margin review, job profitability, and a close that reads accurately through the seasonal swing.

With multiple techs or a growing shop, standardized reporting shows which techs and which work actually pay — not one blended number that smooths a good month and a bad one together.

How Kaizen runs it

We sit on top of your bookkeeping — ours or yours — and run a documented monthly close on the same date every month. Work-order revenue, parts, and deposits get reconciled to the accounting so the systems agree.

Then the improvement part we're named for: each close the utilization reporting tightens and the review catches more before it reaches you. Controller judgment without the salary or the eventual resignation.

What's included

Pricing

Straight answers

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