Controller Services for E-Commerce Brands
Shopify, Amazon, and Stripe each settle on their own schedule, net of their own fees, and reconciling the three to your bank is nobody's favorite afternoon. It's also exactly where your real margin hides. A controller owns that reconciliation and reviews the close — so growth doesn't outrun the numbers.
Channel settlements and inventory need a senior eye
Every channel pays you net of fees, refunds, and reserves, on its own timeline. If those settlements aren't reconciled to gross sales and to the bank, your revenue and your margin are both fiction. A controller owns that monthly reconciliation across channels, so what you sold, what you netted, and what hit the account finally agree.
Inventory is the other place cash hides. COGS has to move with what actually sold and inventory has to be real on the balance sheet — otherwise a 'profitable' month is just cash converted into boxes in a warehouse. A controller keeps both honest.
What a controller adds over a bookkeeper
A bookkeeper records the transactions. A controller makes them right and turns them into a reviewed package: true margin by channel, contribution after ad spend, inventory and COGS discipline, and a close a lender or investor can read.
As you add channels and SKUs, standardized reporting keeps the picture legible instead of a tangle of payout reports — so you scale on real contribution, not gross-of-everything revenue.
How Kaizen runs it
We sit on top of your bookkeeping — ours or yours — and run a documented monthly close on the same date every month. Shopify, Amazon, and Stripe detail gets reconciled to the payouts and the bank so nothing hides between systems.
Then the improvement part we're named for: each month the channel reconciliation tightens and the review catches the fee category that drifted before it becomes a quarter-sized surprise. Controller judgment without the salary.
What's included
- Reviewed monthly financials with a documented, same-date close
- Channel settlement reconciliation — Shopify, Amazon, Stripe, PayPal
- Inventory and COGS discipline so margin reflects what sold
- Margin by channel and contribution after ad spend
- Refunds, chargebacks, and reserves reviewed, not buried
- Sales-tax nexus tracking as you sell into new states
- Standardized reporting across channels for clean comparisons
- Oversight of your bookkeeper or bookkeeping team — a second set of senior eyes
Pricing
Straight answers
We have a bookkeeper. Why a controller?
A bookkeeper records; a controller owns the channel reconciliation, enforces inventory discipline, and produces margin you can trust. Many brands keep their bookkeeper and add us for oversight.
Do you reconcile Shopify, Amazon, and Stripe?
Yes — that reconciliation is the heart of e-commerce controllership. Gross sales, fees, refunds, and reserves get tied to the payouts and the bank so margin is real.
How do you handle inventory and COGS?
COGS moves with what sold and inventory sits on the balance sheet where it belongs — reviewed each close so a profitable month isn't just cash turned into warehouse stock.
Single channel, early stage. Overkill?
Often, and we'll say so. A good bookkeeper is enough until you're multi-channel with real inventory and ad spend to reconcile and compare.
Related
Free 20-minute books assessment
We'll show you the five things we'd fix first in your books — useful whether you hire us, hire someone, or do neither.
Talk to SalesOr call us directly: +1 786 789 0969