Controller Services for Dental Practices

Production is not collection, and the gap is money

Every dental practice tracks production. Far fewer track how much of it actually turns into cash in the account, and how long that takes once insurance gets involved. That gap — production to collection — is where practices quietly leak profit, and a good controller watches it like a hawk.

Layer on multiple providers, a hygiene department, and a few insurance plans that each pay differently, and a plain P&L stops being useful. You need to see which providers and which service lines actually contribute, not one blended number that averages your star associate together with the chair that sits empty on Fridays.

What a controller adds over a bookkeeper

A bookkeeper records the transactions. A controller makes sure the numbers are right and turns them into something you can run a practice on: reviewed monthly financials, provider-level P&Ls, and the KPIs dentistry actually runs on — collections ratio, overhead percentage, hygiene reappointment, cost per new patient.

If you're adding a second or third location, this is the difference between a group you can manage and three practices you can only pray over. Standardized reporting across locations means you can compare them fairly and catch the one that's drifting before it becomes a problem.

How Kaizen runs it

We sit on top of your bookkeeping — ours or yours — and run a documented monthly close that produces the same reviewed reports on the same date every month. Practice-management data gets reconciled to the accounting, so production, collection, and deposits finally tell one consistent story.

Then we do the improvement part we're named for: each month the overhead categories get sharper and the review catches more before it reaches you. You get a controller's judgment without a controller's salary or their eventual two-week notice.

What's included

Pricing

Straight answers

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